Our Commitment to Accountability
The Marshall Allen Project exists to help people navigate unfair medical bills and regain control of their healthcare costs. Because this work depends entirely on public support, transparency isn’t optional—it’s foundational.
This page explains how we are funded, how donations are used, and how decisions are made.
How We Are Funded
The Marshall Allen Project is funded entirely by donations from individuals, organizations, and partners who believe people deserve clear, fair treatment when dealing with medical costs.
We do not charge patients for help
We do not sell access to tools or advocates
We do not accept funding that compromises our independence
Public support allows us to remain focused on one priority: serving people facing confusing or unfair medical bills.
How Donations Are Used
We believe donors deserve to know exactly where their support goes.
Expense Allocation
45% — Billing Resolution Specialists & Patient Advocates
Direct, one-on-one assistance for families navigating billing disputes, negotiations, and appeals.25% — Training & Development of the MAC (AI)
Improving accuracy, expanding real-world scenarios, and ensuring the MAC reflects current billing practices.25% — Training & Development of the MAC (AI)
Improving accuracy, expanding real-world scenarios, and ensuring the MAC reflects current billing practices.15% — Marketing & Outreach
Ensuring people know help exists before mistakes turn into debt.15% — Operations
Core infrastructure, compliance, administration, and systems that keep services reliable and available.
The majority of funding goes directly to helping families, with technology and operations supporting that core work.
Why We Invest in Both Technology and People
Medical billing problems don’t look the same for everyone.
The MAC (Marshall Allen Clone) provides scalable, step-by-step guidance drawn from Marshall Allen’s work and real cases.
Patient advocates and billing resolution specialists provide judgment, experience, and direct support when cases become complex.
Technology creates access.
People provide accountability.
Both are essential.
Governance and Oversight
The Marshall Allen Project operates with a simple governing principle:
Decisions should serve patients—not financial interests that benefit from confusion.
Our governance practices prioritize:
Mission alignment
Financial stewardship
Independence from industry influence
Responsible use of donor funds
Leadership and operational decisions are guided by the goal of keeping help free, effective, and available to anyone who needs it.
Why We Are
Donation-Funded
We rely on donations so that:
Help remains free and accessible
Guidance remains independent
Decisions are driven by impact, not revenue
Donation funding allows us to plan responsibly, retain experienced staff, and improve tools over time—without passing costs on to the people we serve.
Ongoing Accountability
Transparency is not a one-time statement. It’s an ongoing responsibility.
We are committed to:
Clear communication with supporters
Honest reporting about how funds are used
Continuous improvement of our services
If you have questions about our funding, operations, or impact, we welcome them.
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The healthcare system is difficult enough to navigate. Trust shouldn’t be.
We are grateful to everyone who supports this work and helps ensure that practical, independent help remains available to those who need it most.
If you believe people deserve clarity, fairness, and support when facing medical costs, we invite you to stand with us.
